🔔 Webhooks & Integration

Outbound Event Webhooks

Real-time push notifications for email and contact lifecycle events
Email events: sent, delivered, opened, clicked, bounced, complained, unsubscribed, failed
Contact events: created, updated, confirmed, unsubscribed, deleted, tag_added, tag_removed
Automatic retry with exponential backoff (5 attempts)
JSON payloads with detailed event data
Bot/scanner detection included in engagement events
Configure via webhook_url in customer profile

API-First Design