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email.complained

Sent when recipient marks email as spam.

{
  "event": "email.complained",
  "timestamp": "2025-12-27T12:37:42.567Z",
  "email_id": "550e8400-e29b-41d4-a716-446655440000",
  "recipient": "user@example.com",
  "complaint_type": "abuse",
  "tag": "campaign-welcome",
  "metadata": {
    "campaign_id": "welcome-2025",
    "customer_segment": "new-users"
  }
}

Notes:

  • Complaints are automatically added to suppression list.
  • tag and metadata fields are included if provided when sending the email.