Sent when recipient marks email as spam.
{
"event": "email.complained",
"timestamp": "2025-12-27T12:37:42.567Z",
"email_id": "550e8400-e29b-41d4-a716-446655440000",
"recipient": "user@example.com",
"complaint_type": "abuse",
"tag": "campaign-welcome",
"metadata": {
"campaign_id": "welcome-2025",
"customer_segment": "new-users"
}
}Notes:
- Complaints are automatically added to suppression list.
tagandmetadatafields are included if provided when sending the email.